receptionist.page
Log in Get started

A virtual receptionist that answers when you can't

A virtual receptionist usually means someone at an answering service picking up your calls. receptionist.page rings your own phone first and has an AI assistant answer the calls you miss, then leaves you a write-up of each one.

Ask for access Who can use it

Updated 8 November 2026

Three ways to cover the phone

Each one suits a different business. This is how they compare on the things owners ask about.

Option Who answers What you get after the call Watch out for
Voicemail Nobody. The caller leaves a message if they want to. A recording to listen to, if they left one. Some callers won't leave a message, and you only hear what they chose to say.
A staffed answering service A person, often working from a script you agree. A message by email or text, depending on the service. Prices are usually per call or per bundle of minutes, and the person can only say what the script covers.
receptionist.page Your mobile first, if you choose one. Then an AI assistant following your written instructions. A summary, a timed transcript and the recording in your call list. It knows only what you put in its instructions, and it can't book into your diary.

Setting it up

  1. Ask for access

    The account owner turns on two-factor sign-in, then tells Raq.com the business website, how the number will be used and the minutes expected each month.

  2. Add a UK number

    Once approved, search for a number, by area code if you like. Each one shows its monthly price before you add it to the account.

  3. Write the assistant

    Give it a name, the first thing it says and its instructions. Add a transfer number if callers should be able to reach a person.

  4. Choose who answers

    Pick a team member whose mobile rings first for 25 seconds, or let the assistant answer every call.

  5. Give out the number

    Put it on your website and van, or divert your existing line to it using your phone provider's call forwarding.

What it won't do

Worth knowing before you ask for access, so the set-up matches how your business works.

  • Book into your diary

    It can't see a calendar. Ask it to take the times that suit the caller and confirm when you call back.

  • Switch on out of hours only

    There is no opening-hours setting. Whoever you choose answers at any hour, so change the ring-first person or the assistant when you need to.

  • Send an alert for each call

    Calls land in your call list, with missed calls and follow-ups in their own views. There is no email or text for each call.

  • Take emergency calls

    It must not be used for emergency calls or anything where safety depends on an answer.

Who can use it and what it costs

Who can use it
Business or team Raq.com accounts on the Professional plan or above. The account owner asks for access and Raq.com reviews each request. There is no free trial.
Professional plan
$61 per user a month. It comes with a usage allowance shared by every Raq.com tool, worth about 800 call minutes a month on its own.
A call the assistant answers
About $0.07 a minute for the line, the recording and the transcript, plus a small AI charge for the summary.
Phone numbers
UK numbers, each with a monthly charge shown before you add it and taken from the same allowance until you release it.

Questions about virtual receptionists

Does the caller know it's an AI?

Yes. Before your greeting, the assistant reads a recording notice. By default it says the call will be recorded, transcribed and processed by an AI assistant, and asks the caller to say if they don't want to continue. You can change the wording.

Can a caller still reach a person?

If you set a transfer number, the assistant puts the caller through when they ask for a person. Without one, it takes a message.

Can more than one person share the calls?

Each number rings one chosen team member first. Calls are shared in the team call list, and any call can be marked private so only the team member it belongs to can see it.

More on answering your calls

Stop missing calls while you work

Create a Raq.com business account, then ask for access. Raq.com reviews the request before your first number.

Ask for access

Sign-up and billing are handled by Raq.com.